PROTECTING
YOUR PRIVACY
HENNINGER
INSURANCE & FINANCIAL SERVICES PRIVACY POLICY
At Henninger Insurance & Financial Services, we are committed to
protecting your privacy and the confidentiality of your Personal Information.
WHAT IS PERSONAL INFORMATION?
Personal Information is any factual or subjective information, recorded
or not, about an identifiable individual.
IDENTIFIED PURPOSES
We collect, use and disclose Personal Information for the following
purposes:
- To
arrange and provide insurance, investment products and related services.
- To
establish and maintain communications with our clients.
-
To verify identities and the accuracy of Personal Information with
our insurers.
-
To analyze, assess and underwrite risks.
-
To determine and facilitate premium payments.
-
To report claims to our insurers.
-
To help detect and prevent fraud or other illegal activities.
-
To compile statistics.
-
To comply with the law or the requests of law enforcement agencies
or regulators.
-
To notify clients of products/services provided by our affiliated
companies or us.
CONSENT
Your consent to the collection, use and disclosure of your Personal
Information is important. We rely on the following actions by you as
indications of your personal consent to our existing and future Personal
Information practices:
-
Your voluntary provision of Personal Information to us for the purpose
of acquiring an insurance contract or related product or service (including
information previously provided to us);
-
Your express consent contained within a written, verbal or electronic
application process;
-
Your receipt of this privacy policy, until you notify us of a withdrawal
of this consent;
-
Your consent given through your authorized representative such as
a legal guardian, agent or holder of power of attorney.
You may withdraw this consent at any time, subject to certain legal
or contractual restrictions and reasonable notice. In some cases,
refusing to provide certain Personal Information or withdrawing consent
to collect, use or disclose your Personal Information could mean that
we cannot provide you with an insurance quote or coverage or other
requested products, services or information.
LIMITING COLLECTION AND RETENTION OF PERSONAL INFORMATION
We will only collect, use or disclose Personal Information that is necessary
for the Identified Purposes or as required by law. All Personal Information
received by us is held in a file kept at our office. We will retain
Personal Information only as long as necessary for the fulfillment of
the Identified Purposes or to comply with legal or government purposes.
ACCURACY
We will make every reasonable effort to keep your information accurate
and up-to-date. We rely on you to keep us informed of any changes. If
you find any errors in our information, let us know and we will make
the corrections.
SAFEGUARDS
We will protect your Personal Information by security safeguards appropriate
to the sensitivity of the information. Safeguards will vary depending
on the sensitivity, format, location and storage of the Personal Information
ACCOUNTABILITY, ACCESS AND AVAILABILITY We are responsible for all Personal
Information under our control and have designated a Privacy Officer.
A copy of this Privacy Policy can be obtained from our website at www.henningerinsurance.com.
Questions about our Privacy Policy should be directed to our Privacy
Officer at 1-905-571-1042. If you have any questions about your Personal
Information, please call us. We may confirm your identity by asking
you to confirm certain Personal Information and you may be directed
to send us certain requests in writing.
CHALLENGING COMPLIANCE
If you are not satisfied with our response to a privacy related inquiry
or complaint, you may contact the Office of the Privacy Commissioner
of Canada during business hours at: 1-800-282-1376 or at info@.privcom.gc.ca
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